Frequently Asked Questions

What is your cancelation policy?

Reservations with guest arrival over 30 days from Booking Date must be secured by a deposit of 50% of the full Rental fee at time of booking. The remaining 50% of the Rental fee is due to be prepaid no later than 30 days before Guest Arrival Date.

For Guest cancellation notices received more than 30 days prior to Guest Arrival Date then any deposit amounts paid less a $100 cancellation fee are refundable. For Guest cancellation notices received less than 30 days prior to Guest Arrival Date and the Suite is rebooked then any amounts collected from the rental fee of the rebooked nights less a $200 cancelation fee are refundable. Otherwise any Prepaid amounts are forfeited.

Are there any additional fees?

+ This website quotes include all fees and taxes. No resort fee or other fees are added by us. Travelers maybe subject to additional fees from 3rd party Booking website.

Do I need to rent a vehicle?

Most people prefer to rent a vehicle while on Island. However, the town Kihei is best explored by bike! There are plenty of local restaurants, bars and supermarkets within walking distance. If you decide to rent a vehicle you may want to consider using Turo where you can connect with locals that are renting their vehicles.

Are there transportation options other than renting a car?

We have Uber and Lyft on Maui. These services can provide transportation to most places though there are some areas such as Hana that would require a car. Or, if you would prefer not to drive the twisty roads of Hana, you can arrange a tour with a local company to drive for you.

What are the nearby options for eating?

  • Nalus restaurant (Azeka Makai) has great food at reasonable prices with live music most evenings and is within walking distance of the Aku Property. Great for breakfast and brunch though they have excellent evening meals
  • Eskimo Candy family owned seafood café which has quality bites at reasonable prices. They are experts when it comes to food as they provide wholesale to many of the restaurants around the islands
  • Kihei Café is very the most popular – cheap and cheerful. Would highly recommend pre-ordering as there is usually a long line
  • Lineage innovative Asian-American cuisine
  • Morimoto Maui Iron Chef Morimoto’s restaurant which is a modern Japanese beach house inspired the design concept
  • Kitoko Maui is a food trucks based in South Maui Gardens which is a beautiful nursery! Primarily serving seafood with a modern take. You won’t be disappointed with the location and there are other food trucks in the gardens as well!

Additionally, you will also find a variety of food trucks behind the Azeka Mauka (Mountain) side (not to be confused with Azeka Makai – Ocean which is on the other side of the street; opposite side as Nalu’s).

Can you recommend what to see while in Maui?

There are so many adventures you can take while in Maui, here are just a few…

  • Road to Hana is a full day trip and best to get the Shaka Tour App and download the Hana tour which does cost about $20. You want to ensure you download the entire tour before leaving otherwise it will not properly work. There are some parks that you need to get tickets in advance so best to check into this ahead of time if you are interested in some of the excursions along the way. You want to set out as early in the morning as possible because the road does get very busy!
  • Haleakala Sunset is absolutely beautiful. You want to give yourself 2.5 hours before sunset to get there to avoid rushing. You can also do sunrise however you have to book this in advance and it can be difficult to get tickets.
  • La Perouse is as far south as you can get on Maui and is a gorgeous walk. You can see wild goats or even possibly a monk seal. Once you hit the lava rock it goes on for quite a while so you might want to turn back before reaching the lighthouse. It has beautiful small beaches along the way.
  • Iao Valley is in Wailuku and is one of the most sacred places on Maui which is rich in history and breathtakingly beautiful.

If you need any additional information or recommendations please do not hesitate to contact us. We would be happy to help!

Call us – 808-874-0252


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